These general terms are a starting point for a clear working relationship. Always read them alongside the proposal, invoice, registration information, or other Service Agreement for your specific engagement.
1. About these terms
These Terms & Conditions govern your use of Qcwix's website and your engagement of Qcwix Tech ("Qcwix", "we", "us", or "our") for technology, business, education, training, mentorship, partnership, or support services (the "Services"). By using our website, accepting a proposal, registering for a programme, or making a payment, you agree to the terms that apply to your engagement.
2. Service-specific agreements
The scope, deliverables, timeline, price, programme details, and acceptance criteria for a particular engagement will be set out in a proposal, statement of work, quotation, registration form, invoice, or other written confirmation (a "Service Agreement"). If a Service Agreement conflicts with these general terms, the Service Agreement will apply to that engagement for the conflicting point.
3. Our Services
Qcwix may provide website and software development, brand and digital services, consulting, technology training for schools and organisations, academy courses, mentorship, workshops, and related support. We may update, improve, suspend, or discontinue part of a Service where reasonably necessary, including to maintain security or comply with the law. We will communicate material changes to an active engagement where practical.
4. Starting an engagement
An engagement begins when both parties accept the applicable Service Agreement or when you complete a registration and we confirm your place. We may decline a request where we cannot provide the Service, the information supplied is incomplete, or the proposed use would be unlawful or unsafe.
5. Your responsibilities
You must provide accurate, complete, and timely information, materials, and access; make decisions and provide feedback within agreed timeframes; ensure that you have the right to use any content, data, images, software, or accounts you provide; use deliverables, accounts, and learning materials lawfully and responsibly; and, for children or learners under 18, obtain any required parent or guardian permission and provide appropriate supervision.
6. Timelines, changes, and approvals
Timelines depend on the agreed scope and on receiving the materials, access, payment, and feedback needed to proceed. A delay caused by missing information, late feedback, third-party systems, or an event outside our reasonable control may move the delivery date. Changes to scope, additional revisions, new features, extra sessions, or work outside the Service Agreement may require a revised price and timeline. You are responsible for reviewing and approving work when requested.
7. Fees and payment
Fees, payment milestones, taxes, renewal charges, and expenses will be stated in the applicable Service Agreement or invoice. Unless otherwise agreed, payment is due by the date shown on the invoice and work may be paused when an amount is overdue. Payments made through a third-party provider are also subject to that provider's terms. We do not store payment card details.
8. Cancellations and refunds
Cancellation and refund terms may vary by the Service. Digital work, booked training time, course access, and third-party costs may become non-refundable once work, access, or delivery has started. Any refund approved by Qcwix will be handled according to the applicable Service Agreement and payment provider process. Nothing in these terms removes a right that cannot lawfully be excluded.
9. Content, ownership, and permission to use
You retain ownership of materials you provide to Qcwix. Subject to full payment and the applicable Service Agreement, you may use the final deliverables created specifically for you for the agreed purpose. Qcwix retains ownership of its pre-existing tools, methods, templates, know-how, reusable components, and background materials. You grant us permission to use your materials only as needed to provide the Services. We may identify completed work in our portfolio unless you ask us in writing not to do so.
10. Training and learning programmes
Training and academy content is provided for education and practical development. Outcomes depend on attendance, participation, prior experience, and factors outside Qcwix's control; we do not promise a particular job, income, grade, certification result, or business outcome unless expressly stated in writing. Programme places, access, schedules, instructors, and materials may change when reasonably necessary.
11. Third-party services
A Service may depend on hosting, domains, payment processors, software, app stores, communication tools, APIs, or other third-party services. Those services are controlled by their respective providers. Qcwix is not responsible for a third party's outage, policy, price change, security incident, or decision to change or discontinue its service. You are responsible for renewing third-party accounts assigned to you unless the Service Agreement says otherwise.
12. Acceptable use and confidentiality
You must not use our website, Services, accounts, or learning spaces to break the law, infringe another person's rights, distribute harmful material, interfere with systems, bypass access controls, or misuse another person's data. Each party will use reasonable care to protect confidential information received from the other party and will use it only for the engagement, unless disclosure is required by law.
13. Privacy and personal information
Our collection and use of personal information is described in our Privacy Policy. You are responsible for ensuring that information you provide to us is collected and shared lawfully, especially information about employees, children, students, or other people.
14. Warranties and limitations
We will provide the Services with reasonable care and skill. Except as expressly stated in a Service Agreement, the website and Services are provided on an "as available" basis. We do not guarantee uninterrupted operation, specific search rankings, traffic, sales, employment, or other results that depend on external factors. To the extent permitted by law, Qcwix is not liable for indirect, incidental, special, consequential, or loss-of-profit damages. Our total liability for an engagement will not exceed the fees paid for that engagement, except where the law does not permit that limitation.
15. Suspension and termination
Either party may end an engagement in accordance with the applicable Service Agreement. Qcwix may suspend access or terminate an engagement if payment is overdue, there is a material breach, misuse creates a security or safety risk, or continuing the Service would be unlawful. On termination, you must pay for work completed and approved expenses incurred up to the termination date. Terms intended to continue, including payment, ownership, confidentiality, limitations of liability, and dispute provisions, will survive termination.
16. General terms
We may update these terms from time to time by posting a revised version on this page. The version in effect when an engagement starts will generally apply to that engagement unless the parties agree otherwise. Neither party may transfer an engagement in a way that unfairly affects the other party. If a provision is unenforceable, the remaining provisions will continue. These terms are governed by the applicable laws of Nigeria, and disputes should first be addressed in good faith before formal proceedings are started.
Questions about an engagement?
Contact us at info@qcwix.com or use our contact page.